Refund and Returns Policy

At Arianna Jackson, we are committed to your satisfaction. Please review our return policy carefully to understand your options for product returns.

Digital Products: We regret to inform you that all digital products purchased from Arianna Jackson are non-refundable. Due to the nature of digital goods, we are unable to accept returns or offer refunds for these items.

Physical Products: For physical products, we accept returns under the following conditions:

  1. Returns: If you wish to return a physical product, you must do so within 10 business days of receiving the item(s).

  2. Return Request: Please make sure to request a return before initiating it. Contact our customer support team at customercare@ariannajackson.com to initiate your return.

  3. Return Types: Returns for physical products may result in one of the following:

    • Company Credit: You can choose to receive a company credit for the returned item(s), which can be applied to future purchases.
    • Gift Card: We offer the option of a gift card with the refund amount for your convenience.
    • Replacement: In some cases, we may offer a replacement for the returned item(s).

Damaged or Defective Items: If you receive a damaged or defective product, please contact us immediately at customercare@ariannajackson.com. We will arrange for a replacement or an appropriate resolution as per our policy.

Please note that all returned items must be in their original condition, including packaging, tags, and accessories.

Arianna Jackson reserves the right to update or modify this return policy at any time without prior notice. We recommend reviewing this policy periodically for any changes.

If you have any questions or need assistance with a return, please don’t hesitate to contact our customer support team at customercare@ariannajackson.com.

Thank you for choosing Arianna Jackson. Your satisfaction is our top priority.


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